Refund policy

Refund & Return Policy

At Arvion™, we want you to feel confident with your purchase.

If your order arrives damaged, defective, or not as expected, please contact our support team and we’ll do our best to resolve the issue quickly.

30-Day Returns

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:
• the item must be unused and in its original condition
• include original packaging when possible
• proof of purchase may be required

How To Start A Return

To request a return, please contact us at:

myarvion@gmail.com

Our support team will provide return instructions after your request is reviewed.

Please do not send items back without contacting us first.

Damaged Or Incorrect Items

If your item arrives damaged or you received the wrong product, contact us within 7 days of delivery with photos of the issue so we can help as quickly as possible.

Refunds

Once your return is received and inspected, we’ll notify you about the approval status of your refund.

If approved, refunds are issued back to your original payment method within 5–10 business days depending on your bank or payment provider.

Exchanges

If you would like a replacement item, please contact our support team and we’ll assist you with the process.

Need Help?

For any questions regarding your order, contact us anytime at:

myarvion@gmail.com